TERMS OF SERVICE

Last Updated: March 25, 2026

1. Who We Are and Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you and Sebastian George Lungu ("ULTRA+," "we," "our," or "us") governing your access to and use of the ULTRA+ mobile application, website, and related services (collectively, the "Services").

By creating an account, downloading the App, accessing the Site, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Our Privacy Policy also forms part of the overall agreement between you and us.

2. Eligibility and Accounts

You must be at least the age of majority required to form a binding contract in your jurisdiction, or have valid parent / guardian permission where allowed by law, to use the Services.

• provide accurate and current account and onboarding information;
• keep your login credentials confidential;
• use only accounts you are authorized to use; and
• notify us promptly if you believe your account has been compromised.

4. AI Features

Certain Services use third-party AI systems, including Google Gemini, to generate outputs such as coaching responses, summaries, food parsing, and personalized suggestions.

• AI outputs may be incomplete, inaccurate, delayed, or inappropriate for your situation.
• AI features are optional and should not be relied on for medical, emergency, legal, or other high-risk decisions.
• Certain AI features may require an additional in-app acknowledgment before first use.
• You remain responsible for reviewing and deciding whether to rely on any AI-generated output.

5. Subscriptions, Billing, Trials, and Promotions

Some features require a paid subscription or other paid access right, including certain Pro features.

Subscriptions may be billed through one of the following channels, depending on how you purchase:

• Apple App Store;
• Google Play;
• our website or web checkout providers, including Stripe; or
• another payment / billing provider identified at checkout.

• Renewals: If your subscription is auto-renewing, it will renew automatically unless canceled before the applicable renewal deadline for the purchase channel you used.
• Cancellation: Apple / Google subscriptions must be managed through the relevant app store account settings; web subscriptions must be managed through the relevant billing portal or support flow.
• Refunds: Refunds, credits, and billing disputes are governed by the rules of the billing channel used for the purchase.
• Trials and promotions: Free trials, introductory pricing, discounts, referral benefits, or promotional codes may be limited by time, geography, user eligibility, or billing channel and may be withdrawn or modified as permitted by law.

6. Acceptable Use

You agree not to:

• use the Services for unlawful, fraudulent, harmful, or deceptive purposes;
• interfere with, disrupt, reverse engineer, scrape, or probe the Services except as permitted by law;
• upload malware, exploit vulnerabilities, or attempt unauthorized access;
• misuse referral, trial, discount, or affiliate systems;
• impersonate another person or misrepresent your identity;
• infringe intellectual property, privacy, publicity, or other rights; or
• use the Services in a way that could damage, disable, overburden, or impair the Services or other users.

7. User Content and Feedback

You retain ownership of the content and data you submit to the Services, including workout logs, nutrition entries, onboarding information, and messages ("User Content").

You grant us a non-exclusive, worldwide, royalty-free, revocable (except to the extent already performed), limited license to host, store, reproduce, process, and display User Content solely as necessary to operate and provide the Services to you, maintain security, improve reliability, support troubleshooting, and comply with law.

8. Intellectual Property

The Services, including the ULTRA+ name, branding, app design, content, software, visuals, and related intellectual property, are owned by or licensed to Sebastian George Lungu and are protected by applicable law.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own lawful, personal, non-commercial use.

9. Third-Party Services

The Services depend on third-party providers, including app stores, payment processors, cloud infrastructure providers, analytics providers, AI providers, and subscription platforms. Your use of those services may also be governed by separate third-party terms and privacy policies.

10. Suspension, Termination, and Account Deletion

We may suspend or terminate access to the Services if you materially or repeatedly violate these Terms, create risk or harm, or if we are required to do so by law or by a platform provider.

You may stop using the Services at any time. You may request account deletion through the App when that feature is available or by contacting contact@ultraplus.fit.

Deleting your account does not automatically cancel an active paid subscription billed through Apple, Google, Stripe, or another billing provider. You must cancel the subscription through the original purchase channel.

11. Disclaimers

Except where prohibited by law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will always be uninterrupted, error-free, secure, or suitable for every purpose.

• the accuracy of AI outputs;
• uninterrupted availability of all features;
• compatibility with every device or platform version; or
• that the Services will meet every performance or fitness outcome you may hope to achieve.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SEBASTIAN GEORGE LUNGU AND HIS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICES.

To the fullest extent permitted by law, our aggregate liability for claims arising out of or related to the Services will not exceed the greater of the amount you paid to us for the Services during the 12 months before the event giving rise to the claim or EUR 100.

This section does not apply to liability that cannot be limited or excluded under applicable law, including mandatory consumer protections.

13. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Sebastian George Lungu and his affiliates, officers, directors, employees, and service providers from third-party claims, losses, and expenses arising out of your unlawful use of the Services, your User Content in violation of law or third-party rights, or your material breach of these Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of Romania, excluding conflict-of-laws rules, unless mandatory consumer law in your place of residence provides otherwise.

If you are a business user, the courts of Bucharest, Romania will have exclusive jurisdiction over disputes arising out of these Terms. If you are a consumer, nothing in these Terms deprives you of mandatory rights or forum protections granted by applicable consumer law.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice through the App, the Site, email, or other reasonable means.

16. Contact Information

Sebastian George Lungu
Email: contact@ultraplus.fit